Sports / App
bd00 is clear about what data we collect from your account, how we use it, and the choices you hold over it. Access to our platform depends on your local law and eligible regions — this policy tells you exactly where we stand.
When you open an account with us, we collect the details you submit during registration — your name, contact address, and the payment method you choose to use. For Bangladesh-based transactions, that often means information tied to your bKash wallet, Nagad account, Rocket mobile number, or Bank Transfer reference. We collect this to process your deposits and withdrawals accurately and to keep your account records consistent. We also collect device and session data — browser type, IP address, session timestamps — so we can identify unusual activity and protect your account from unauthorised access. This data is not sold to third parties. It is shared only where required for payment processing, fraud screening, or where law in an eligible jurisdiction compels disclosure. We retain account transaction records for as long as your account remains active and for the period required by applicable rules thereafter. Cookie data from your browsing sessions is covered separately in the cookies section of this policy. If you have questions about specific data fields we hold, the support route below is the right starting point.
This policy applies to data you submit or generate while using the bd00 platform directly. It does not extend to third-party services you reach through links on our pages, nor to payment processors operating under their own privacy frameworks. The four areas below clarify what falls inside or outside our policy coverage.
Data you enter when logging in or registering — email, password hash, device fingerprint — is covered fully by this policy. We control how it is stored and for how long. You can request a record summary through our support route.
Deposit and withdrawal records processed through bKash, Nagad, Rocket or Bank Transfer appear in your account history. The payment rail itself operates under its own provider terms; our policy covers the record we hold, not the rail's own data practices.
Browsing data generated while you move through the lobby — pages visited, session length, click paths — is collected under this policy for security and service-improvement purposes. It is not linked to your identity for advertising.
Game studios and any external links from our pages operate their own data policies. bd00 does not control what those services collect. Access and eligibility for any external service depends on your local law and the terms of that provider.
Your account record is yours to review. You can ask us to show you the personal data fields we hold against your account, and if anything is incorrect — a contact detail, a registered payment method reference — you can ask us to correct it. We will action a correction request once we have confirmed your identity through the verification steps shown in your account settings. If you want to close your account and request deletion of personal data we are not legally required to retain, you can raise that in writing through our published support route. We aim to acknowledge data requests within a reasonable window and will let you know if a request falls outside what we can action under applicable rules. Your eligibility to exercise specific rights may vary depending on your local law and the region from which you access the platform. The steps below outline the four practical routes available to you.
Submit a data access request through our support contact. We will confirm which personal data fields we hold for your account and provide a readable summary, subject to identity verification.
If a name, contact address or payment reference on your account is wrong, flag it via support. Corrections are applied after we verify your identity using the steps visible in your account settings.
If any part of this policy is unclear — how long we keep a data field, why a specific detail was collected, what sharing occurred — contact us directly. We will respond with a plain explanation.
You can ask us to delete personal data we are not required to hold. We will tell you which records fall under a retention obligation and process the rest of the request in line with applicable rules.
If your question is about data, privacy or account records specifically, use the routes below. We handle policy questions separately from general account support so your request reaches the right place without delay.
Send your privacy or data request to the email address published in the Contact section of our site. Include your registered account email so we can locate your record.
The live chat button visible in the footer of our site connects you with the support team. For data requests, state that your query is a privacy matter at the start of the conversation.
The Help section inside your logged-in account area contains the published process for submitting a formal data or correction request. Follow the fields and instructions shown there.
We apply access controls so that your account data is only reachable by the internal processes that need it. Cookie data is used for session continuity and to distinguish your device on return visits — not for cross-site advertising profiles. Retention periods for transaction records are set by the rules applicable to the region where access is permitted, and we do not keep data beyond those periods without a clear reason. If you want to request changes to your stored data or have a concern about how a specific data point was used, the support routes on this page are the correct starting point.
Your personal data is stored on controlled infrastructure. Access to it is restricted by role so that only the processes required to run your account or comply with applicable rules can read those records.
We use cookies to keep your session active, remember your language preference and identify your device on return visits. You can manage cookie permissions through your browser settings at any time.
Account and transaction records are kept for as long as your account is active and for the period required by the rules of the eligible regions where we operate. Data no longer needed is deleted on schedule.
For any data concern — access, correction, deletion or a question about how a record was used — reach us through the email or live chat route published on this page. We handle policy requests separately from general queries.
These are the questions we hear most often about data, account records and your rights under this policy. If your question is not here, contact us directly through the routes listed in the support section above.
We collect the name, contact address and payment details you submit at registration — including wallet references such as your bKash number or Bank Transfer details. We also collect device and session data generated when you log in and browse the platform.
We do not sell your data. We share it only where required to process a payment, run fraud screening, or comply with a legal obligation in an eligible jurisdiction. Game studios and external payment rails operate under their own separate data terms.
We keep account and transaction data for as long as your account is open and for the retention period required by the rules that apply to the regions where access is permitted. Data that no longer needs to be held is deleted according to our internal schedule.
Submit a data access request using the email route or the Help section inside your logged-in account. We will verify your identity first and then provide a readable summary of the personal data fields we hold against your account.
Yes. If a detail on your account is wrong, contact support and we will correct it after identity verification. Deletion requests are handled on the same route — we will tell you which records fall under a retention obligation and remove the rest in line with applicable rules.
Our policy covers the transaction record we hold in your account history. Your bKash, Nagad or Rocket wallet itself is governed by that provider's own privacy terms. We cannot speak to what those services collect or retain on their side.